Privacy Policy

Who We Are

TwistResources, Inc. (“TwistResources”, “we”, “us”, or “our”) is a software engineering company headquartered at Office Center No. 07, Berthaphil III Clark Center, Jose Abad Santos Avenue, Clark Freeport Zone, Pampanga, Philippines 2023. We deliver high-performance web and mobile applications for organisations worldwide.

This Privacy Policy explains how we collect, use, and protect personal information you provide when visiting twistresources.com or contacting us. Questions? Reach us at sales@twistresources.com.

What We Collect

We may collect the following personal information:

• Contact details you voluntarily provide — name, email address, company name, and project details — when you reach out via our contact form, email, or phone.
• Scheduling data processed through Google Calendar appointment scheduling when you book a meeting with our team.
• Aggregated analytics via Vercel Analytics and Speed Insights — page views, referral source, and performance metrics. This data is anonymised and does not identify you personally.
• Standard server logs — IP address, browser type, pages visited, and timestamps, retained briefly for security and operations.

How We Use It

We use the information we collect to:

• Respond to your enquiries and project requests
• Schedule and conduct meetings
• Deliver our software engineering services
• Maintain and improve our website and infrastructure
• Comply with legal and regulatory obligations

Where the GDPR applies, we rely on legitimate business interests and contractual performance as our legal basis for processing.

Who We Share It With

We do not sell, rent, or trade your personal data. We share it only with the service providers we rely on to operate:

• Vercel — website hosting and analytics
• Google — appointment scheduling (Google Calendar)
• Google Cloud Platform / Amazon Web Services — infrastructure for client project delivery

We may also disclose personal data when required by law or to protect the rights and safety of TwistResources or others.

International Transfers

TwistResources operates in the Philippines and serves clients globally. Our third-party providers may process data in multiple countries. We ensure appropriate safeguards are in place for any cross-border data transfers, consistent with applicable privacy laws.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy or as required by law. When no longer needed, data is securely deleted or anonymised.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data; restrict or object to processing; or withdraw consent. California residents have additional rights under the CCPA, including the right to know and the right to deletion.

To exercise any of these rights, please contact us at sales@twistresources.com.

Security

We implement appropriate administrative and technical controls to protect personal data against unauthorised access, disclosure, or loss. No transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact

For questions or concerns about this Privacy Policy, please contact us at sales@twistresources.com or by post at the address above.